Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

When you interact with BASELOGIX through our website or services, you may provide:

• Contact information: name, email address, phone number, company name, and mailing address when you fill out our contact form or request a quote.
• Project information: details about your project, technical requirements, business goals, and any documents you share with us during the engagement process.
• Payment information: billing address and payment method details when you engage our services. We use secure third-party payment processors and do not store your full card number on our servers.
• Communications: the content of emails, messages, or other communications you send to us.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Device and browser information: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage data: pages visited, time spent on pages, links clicked, referring URLs, and navigation paths through our site.
• Cookies and similar technologies: as described in Section 4 below.

1.3 Information from Third Parties

We may receive information about you from third-party sources, including analytics providers (such as Google Analytics), advertising platforms, and publicly available business databases, where permitted by applicable law.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: process your project inquiries, prepare proposals, execute service agreements, and deliver the software development and related services you request.
• To communicate with you: respond to your inquiries, send project updates, provide technical support, and share information about your account or engagement.
• To improve our website and services: analyze usage patterns, conduct research, fix bugs, and optimize user experience.
• To send marketing communications: with your consent, inform you of new services, case studies, or company news. You may opt out at any time.
• To comply with legal obligations: meet our legal, regulatory, and contractual requirements, including tax obligations and record-keeping duties.
• To protect our rights and prevent fraud: detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: we work with trusted third-party vendors who assist us in operating our website, processing payments, sending email, and providing analytics. These providers are contractually bound to use your data only as directed by us and in accordance with applicable privacy laws.
• Professional advisors: attorneys, accountants, and other professional advisors under confidentiality obligations.
• Business transfers: in connection with a merger, acquisition, or sale of all or part of our business assets, your information may be transferred as part of that transaction.
• Legal requirements: when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With your consent: we may share your information with third parties when you have given us explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential cookies: required for the website to function properly. These cannot be disabled.
• Analytics cookies: help us understand how visitors interact with our site (e.g., Google Analytics). These collect anonymized, aggregated data.
• Preference cookies: remember your settings and preferences to personalize your experience.
• Marketing cookies: used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. Most browsers allow you to view and delete cookies in their settings menu.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Active client records: for the duration of our business relationship plus 7 years for legal and tax compliance.
• Contact form submissions and inquiries: up to 3 years if no engagement results.
• Website analytics data: up to 26 months in aggregated form.
• Marketing preferences and opt-outs: indefinitely to honor your preferences.

When retention periods expire, we securely delete or anonymize your information.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted to and from our website
• Access controls limiting data access to authorized personnel only
• Regular security assessments and vulnerability testing
• Secure, encrypted storage for sensitive data at rest
• Employee security training and confidentiality agreements

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we correct inaccurate or incomplete information.
• Deletion: request that we delete your personal information, subject to certain legal exceptions.
• Portability: receive your data in a structured, commonly used, machine-readable format.
• Objection / Restriction: object to or request restriction of certain processing activities.
• Opt-out of marketing: unsubscribe from marketing emails at any time using the link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at laura@baselogix.io. We will respond within 30 days. We may need to verify your identity before processing certain requests.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at laura@baselogix.io and we will promptly delete such information.

9. International Data Transfers

BASELOGIX LLC is incorporated in Wyoming, USA, and our primary operations are based in the United States. If you are located outside the United States and choose to provide information to us, please note that your information will be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer. We take appropriate measures to ensure that any international transfers of personal data are protected in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. For significant changes, we may also send email notification to clients with active engagements. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: